βLaura and Pete delivered a one day training session to a mixed group at our office. They brought a thorough understanding of their subject area and struck the right balance between interactivity, case studies and general insight to make the day interesting and useful throughout. Their delivery style was interactive and informal enough to engage all participants, addressing the very different needs of each attendee. Iβd hope we can work with Introtweet again as we develop our social media presence.β